Seems like at some level (high school seems ideal, and also some kind of continuing ed) we should have classes that teach people how to navigate various social spheres and institutions.
I can tell a lot of people coming into college are pretty disoriented navigating academia. Plenty of us inside get disoriented with some more public places. How to interact with hospitals, banks, etc. is unintuitive, and especially given the declining social capital, people would be helped a lot by some instruction.
nichiyes.com 
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